Last Updated: April 20, 2026

This Privacy Policy explains how BrickHatch, Inc. ("BrickHatch", "we", "us", or "our") collects, uses, discloses, and protects information when you access or use our website, applications, and services (collectively, the "Service").

By using BrickHatch, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

If you do not agree, you must not use the Service.

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For the purposes of this Privacy Policy:

• Account: A unique account created to access the Service
• Company: BrickHatch, Inc.
• Cookies: Small data files stored on your device used for authentication, preferences, and analytics
• Country: United States
• Device: Any device capable of accessing the Service (computer, mobile, tablet, etc.)
• Personal Data: Any information that identifies, relates to, or can reasonably be linked to an individual
• Service: BrickHatch website, applications, and related services
• Service Providers: Third-party vendors that process data on behalf of BrickHatch
• Usage Data: Automatically collected data generated by use of the Service
• You: The individual or entity accessing or using the Service

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We collect information necessary to operate, secure, and improve the Service.

We may collect the following information directly from you:

• Email address
• Name or username
• Billing and shipping addresses
• Account profile information
• Communications with BrickHatch (including support requests)
• Transaction-related information

Payment information is not stored by BrickHatch. All payment card data is processed securely by third-party payment processors.

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When you use the Service, we automatically collect technical and behavioral data, including:

• IP address
• Browser type and version
• Device identifiers
• Pages visited and actions taken
• Time and date of access
• Session duration and navigation paths
• Diagnostic and performance data

This data is used for analytics, security, and service improvement.

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We use cookies and similar technologies to operate the Service.

• Essential cookies: Required for authentication, security, and core functionality
• Preference cookies: Store settings and user preferences
• Analytics cookies: Help us understand usage patterns and improve the Service

You may disable cookies through browser settings; however, some features may not function properly as a result.

BrickHatch does not currently guarantee full functionality of the Service without essential cookies.

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BrickHatch relies on third-party service providers to operate efficiently and securely. These providers may process data on our behalf.

We currently use:

• Stripe: Payment processing, including charges, payouts, fraud prevention, and identity verification
• PostHog: Product analytics, event tracking, and usage behavior analysis
• Resend: Transactional email delivery (e.g., account alerts, order confirmations, security notifications)

Each provider processes data according to its own privacy policy and applicable agreements.

BrickHatch is not responsible for the privacy practices, data handling, or security measures of third-party services.

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We use collected data for the following purposes:

• To provide and maintain the Service
• To create and manage user accounts
• To process transactions, payments, and payouts
• To enable marketplace functionality (buyers, sellers, listings)
• To send service-related communications and notifications
• To provide customer support
• To monitor, analyze, and improve performance and user experience
• To detect, prevent, and mitigate fraud, abuse, or security threats
• To comply with legal obligations and enforce agreements

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We may share information under the following circumstances:

We share data with vendors that perform services on our behalf, including payment processing, analytics, email delivery, hosting, and security services.

When necessary to complete transactions, certain data may be shared between Buyers and Sellers (such as shipping details).

In connection with a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of that transaction.

We may disclose information when required by law, regulation, subpoena, court order, or governmental request.

We may share information to:

• Enforce our Terms
• Prevent fraud or abuse
• Protect users, BrickHatch, or the public

We may share data for any purpose you explicitly authorize.

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We retain Personal Data only for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain security and prevent fraud

Usage Data may be retained for longer periods in aggregated or anonymized form for analytics and operational improvement.

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Your information may be transferred to and processed in countries outside your jurisdiction, including the United States.

These jurisdictions may have different data protection laws.

BrickHatch takes reasonable technical and organizational measures to protect data during transfer and processing, but cannot guarantee absolute security across all jurisdictions.

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Depending on your jurisdiction, you may have the following rights:

• Access your Personal Data
• Correct or update inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability (where applicable)

You may exercise many of these rights through your account settings or by contacting us.

BrickHatch may require identity verification before fulfilling requests.

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We implement commercially reasonable technical and organizational safeguards to protect Personal Data.

However:

• No system is completely secure
• We cannot guarantee absolute protection against unauthorized access, loss, or alteration
• You use the Service at your own risk

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The Service is not directed to individuals under 13 years of age.

We do not knowingly collect Personal Data from children under 13.

If we become aware that such data has been collected, we will take reasonable steps to delete it.

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The Service may contain links to third-party websites or services.

BrickHatch is not responsible for:

• Their content
• Their privacy practices
• Their security standards

You access third-party services at your own risk and should review their privacy policies.

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We may update this Privacy Policy at any time.

When changes are made:

• The updated version will be posted on the Service
• The “Last Updated” date will be revised

Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.

If you do not agree to changes, you must stop using the Service.

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Got a question? Please reach out to us at [email protected]