Shipping & Handling

Set up your shipping methods, configure domestic and international rates, and define handling fees for your store.


Overview

Shipping & Handling controls how your store delivers orders, including shipping time, international availability, and how shipping costs are calculated. You can manage all shipping settings via Store Settings > Shipping & Handling


Handling Time

Handling time is how many business days it typically takes to ship an order after it is placed. This helps buyers understand when their order will leave your store.

  • Handling Time - Estimated processing time before an order is shipped (example: 2-3 business days)

International Shipping

This setting controls whether your store accepts orders outside your domestic region.

  • International Shipping - Enables or disables shipping to international customers

If disabled, only domestic buyers will be able to place orders.


Rates & Discounts

This section defines how shipping costs are applied to orders.

Flat Rate Shipping

Flat rate shipping applies one fixed shipping cost to every order.

  • Flat Rate Shipping - Overrides all other shipping rates and applies a single fixed cost per order
  • Flat Rate Amount - The fixed shipping price charged to every order (e.g. $0.00 for free shipping)

Free Shipping Threshold

You can offer free shipping once an order reaches a minimum value.

  • Free Shipping Threshold - Orders at or above this value qualify for free shipping
  • Minimum Order Amount - Cart total required to unlock free shipping

Shipping Methods

Shipping methods define how different shipping options are calculated and shown to customers. This section starts empty until you create your first method.

To create a method click Create Shipping Method:


Creating a Shipping Method

A shipping method defines how shipping is calculated, where it applies, and how much customers pay.

Basic Settings

  • Name - The label shown to customers for this shipping option
  • Enabled - Turns the shipping method on or off
  • Location - Defines whether it applies to domestic or international orders
  • Pricing Type - Determines how shipping is calculated (price-based or weight-based)

Shipping Rates

Each shipping method includes a rate table that controls pricing rules.

You can add rates using Add Rate, which inserts a new row into the table.

  • From / To (Price or Weight) - Defines the range the rate applies to
  • Shipping Cost - Cost charged for orders in that range

Example:

  • 0 to 1 lb → $10.00
  • 1 to 5 lb → $20.00

Managing Shipping Methods

Once a shipping method is created, it appears in the main Shipping Methods table on the Shipping & Handling settings page.

From this table, you can:

  • Edit Shipping Method - Update name, location, pricing type, or rates
  • Delete Shipping Method - Permanently remove the method from your store

These actions allow you to keep your shipping options up to date without needing to recreate them.

Still need help?

Reach out to our support team, we'd love to help you.

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